Lesson Learned: When AI Knows Too Much I messed up. Not in a small way. In a “the client called me at 11 PM on a Friday” kind of way. We had just deployed a he...
Customer Self‑Service Experience Customer self‑service experience is now a core part of how modern support teams operate. Users no longer treat self‑service as...
Vercel is a new home for guides, tutorials, and best practices for developers building on Vercel, including how to:Knowledge Base You can use the Knowledge Base...
Overview An expert system is a computer program that contains specialized knowledge and can make decisions or solve problems in a way that mimics a human exper...
As documentation teams worked to improve developer experience in 2025, a clear shift emerged toward scalable documentation platforms—tools built for entire comp...
The way that developers interact with knowledge has changed in the age of AI. That's why we created AI Assist—a new way for users to access our 18 years of expe...
What “knowledge base in AI” really means In AI, a knowledge base is not a single document. It is a structured and semi‑structured collection that models can...
