Salesforce rolls out new Slackbot AI agent as it battles Microsoft and Google in workplace AI

Source: VentureBeat

Salesforce rolls out rebuilt Slackbot AI agent

Salesforce on Tuesday launched an entirely rebuilt version of Slackbot, the company’s workplace assistant, transforming it from a simple notification tool into what executives describe as a fully powered AI agent capable of searching enterprise data, drafting documents, and taking action on behalf of users. The new Slackbot leverages generative AI to understand context, retrieve relevant information from integrated services, and automate routine tasks, positioning Slack as a more competitive platform in the AI‑driven collaboration space.