Top 5 Ways Broken Triage Increases Business Risk Instead of Reducing It

Source: The Hacker News

Introduction

Triage is supposed to make things simpler. In a lot of teams, it does the opposite.

When you can’t reach a confident verdict early, alerts turn into repeat checks, back‑and‑forth, and “just escalate it” calls. That cost doesn’t stay inside the SOC; it shows up as missed SLAs, higher cost per case, and more room for real threats to slip through.

Where triage goes wrong

So where does triage go wrong? Here are five triage …