Tell HN: An update from the new Tindie team

Source: Hacker News

Introduction

Dear Tindie Community,

My name is Gongyu Su, and I am writing on behalf of the new Tindie ownership team.

Ownership

Tindie is now owned by EETree LLC, a Washington State company. Our team took over Tindie because we believe it remains an important platform for makers, hardware creators, engineers, and independent sellers around the world.

Recent Transition

The recent transition was more complex than expected. Tindie runs on an older technical framework with many connected services, and the migration from the previous operating environment to the new one took longer and caused more disruption than anyone wanted. We understand that many buyers and community members were left without clear information, leading to frustration and concern.

We know this was not the experience the Tindie community deserved.

Immediate Focus

• Stabilizing the platform – restoring reliable access for buyers, sellers, and the community.
• Resolving open issues – working through payment, refund, and order concerns case by case.
• Investing for the long term – renewing attention, support, and improvements for the community.

If you have an order‑related concern, please contact Tindie support so the team can review your case directly.

Long‑Term Intention

We did not take over Tindie to let it fade away. We took it over because we believe it deserves renewed attention, investment, and support. Tindie has always been more than just a marketplace; it is a place where independent creators, makers, and hardware enthusiasts can share useful products, tools, kits, modules, and ideas with the world. We want to preserve that spirit while improving the platform step by step.

Looking Ahead

Over the coming weeks and months, we will share more about our plans and will listen carefully to feedback from sellers, buyers, and the broader community.

Closing

Thank you for your patience and continued support. We know trust must be earned through action, and we are committed to doing that.

Sincerely,
Gongyu Su
On behalf of the Tindie Team

Meta

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