Jack Dorsey's Block cuts thousands of jobs as it embraces AI
Source: BBC Technology

Block’s AI‑Driven Workforce Reduction
Twitter co‑founder Jack Dorsey announced that his technology firm Block is laying off almost half of its workforce because artificial intelligence (AI) “fundamentally changes what it means to build and run a company.”
In a letter to shareholders, Dorsey wrote that “within the next year, I believe the majority of companies will reach the same conclusion and make similar structural changes.”
Read the shareholder letter.
The layoffs will reduce headcount from roughly 10,000 to under 6,000. This is the first time Block has cited AI as the primary reason for redundancies, although the company has undergone several rounds of cuts since 2024.
Industry Context
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Amazon: CFO Brian Olsavsky mentioned cost‑reduction measures as the company ramps up AI spending.
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Meta, Microsoft, Google: All have reduced staff while shifting focus to massive AI investments.
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Meta: CEO Mark Zuckerberg expects 2026 to be “the year that AI dramatically changes the way we work.”
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AI’s Impact on Jobs
Most tech firms now use AI tools that automatically generate code—examples include Claude Code (Anthropic) and Codex (OpenAI). Some analysts argue that the immediate threat to employment may be overstated, suggesting executives could be emphasizing AI to appear forward‑looking.
Dorsey added, “I don’t think we’re early to this realisation. I think most companies are late.” He predicts further changes as AI capabilities evolve.
Financial Implications for Block
- Strong demand for Block’s products and services boosted profits at the end of the previous year.
- The company expects to incur up to $500 million (£370 million) in restructuring costs as it pivots to its new AI‑focused strategy.
- Block’s shares rose more than 20 % in extended trading following the announcement.
Background on Jack Dorsey
Jack Dorsey is a co‑founder and former chief executive of Twitter, the micro‑messaging platform later acquired by Elon Musk and rebranded as X. He now leads Block, which owns Square, Cash App, and Tidal.