How do I cancel my ChatGPT subscription?

Source: Hacker News

Note: This article covers self‑service ChatGPT subscriptions and does not include Enterprise or Edu plans.

How to cancel your ChatGPT subscription

Personal subscriptions

If you signed up on the chatgpt.com website

1. Log into ChatGPT.
2. Click your profile icon and select Settings.
3. Navigate to the Account tab.
4. Choose Manage from the dropdown menu.
5. Select Cancel Subscription.

If you subscribed on a mobile device (App Store or Play Store)

• Cancel via iOS:
• Cancel via Android:

ChatGPT Business subscriptions

1. Log into ChatGPT.
2. Click your profile icon and select Workspace settings.
3. Go to the Billing tab.
4. Choose Manage plan from the dropdown menu.
5. Select Cancel subscription.

Cancellation information

• Cancellation becomes effective the day after your next billing date; you can use the service until then.
• Deleting your ChatGPT account automatically cancels the subscription and stops future billing.
• To avoid being charged for the next period, cancel at least 24 hours before the upcoming billing date.
• Subscription fees are non‑refundable.

FAQs

Can I get a refund?

See the article on requesting a refund:

I can no longer access the email address associated with my account

If you’ve lost access to the email used for your ChatGPT account, you have two options:

1. Request cancellation on your behalf – Provide support with:

   • The inaccessible email address
   • The last four digits of the payment card linked to the subscription
   • The date of your most recent subscription payment

   This keeps the account open so you can update the payment method later.

2. Delete your account and cancel the subscription – Submit a policy request via the Privacy Request Portal. Deleting the account is permanent and automatically cancels the subscription. More details:

If you need further assistance, please reach out to our support team.