AWS re:Invent 2025 - Transforming Healthcare Payor Operations: AWS-TriZetto Success Story (IND210)

Published: 1 week ago (December 6, 2025 at 03:50 AM EST)

3 min read

Source: Dev.to

Overview

AWS re:Invent 2025 – Transforming Healthcare Payor Operations: AWS‑TriZetto Success Story (IND210)

In this session, AWS and TriZetto discuss their strategic partnership for modernizing healthcare payer operations. Srivaths (AWS) joins Rich and Scott (TriZetto) to cover:

Migration of a Midwestern Blue plan with 375 000 members to AWS in one year using Facets G6 on EKS, achieving 17 million claims loaded per hour.
The TriZetto AI Gateway – a new product built on AWS Bedrock that provides centralized agent management across TriZetto’s suite via Model Context Protocol APIs.
Automation, standardization, and the new TriZetto Managed Services offering for turnkey deployments on AWS.

This article is auto‑generated from the original presentation. Typos or minor inaccuracies may be present.

Introduction – AWS & TriZetto Partnership

Good morning, and thank you for joining us. I’m Srivaths from the Healthcare BD team at AWS. Together with Rich and Scott from TriZetto, we’ll show how a healthcare payer organization can be transformed using AWS and TriZetto solutions.

Session Outline

Payer market overview – current challenges and opportunities.
Partnership value – why the AWS‑TriZetto collaboration matters to you.
Customer success story – presented by Rich.
Upcoming products – new innovations in the pipeline.
Q&A.

Market Focus Areas

Modernizing Core Functions

Claims operations and adjudication systems.
Complementary solutions: prior authorization, call‑center platforms, utilization management.

Cloud migration is not just a technology upgrade; it requires rethinking workflows and extensive change management. Use this transition to redesign how you do business.

Analytics

Democratization of data – on‑demand, self‑service access for all users.
Move beyond static dashboards; leverage generative AI and agentic technologies for limitless querying.

Member Experience

“Member bill of rights” – give members the right channel, right time, right message.
Redefine engagement to improve overall satisfaction.

The Future of Claims Adjudication

Multi‑environment deployments – a blend of legacy and cloud‑native systems, aiming to cut IT complexity by ~40 %.
Speed to market – new products can be delivered in weeks rather than the traditional 12–18 months.
Regulatory agility – faster compliance cycles; regulations that previously took 2–3 years to implement will be addressed much more quickly.
Emerging value‑based models – newer care models demand higher technology throughput and rapid response times.
ROI discipline – investments must be tied to clear business outcomes, not technology for its own sake.

All of these trends are framed by member expectations: members expect the same convenience they receive from everyday services (e.g., ordering food or groceries) when accessing healthcare.