나는 Flock의 privacy contact에 연락해 그들의 국내 감시 프로그램에서 탈퇴를 요청했다

Source: Hacker News

플록(Flock) 탈퇴하기

저는 Flock’s 프라이버시 연락처로 국내 감시 프로그램에서 탈퇴하고자 메일을 보냈습니다:

저는 캘리포니아 거주자입니다. 따라서 귀사는 CCPA의 적용을 받으므로, 제 차량 및 가구 구성원에 관한 모든 정보를 귀사의 모든 데이터베이스에서 삭제해 주시기 바랍니다. 앞으로 어떠한 상황에서도 저와 제 차량, 제 친척에 관한 데이터를 수집하거나 저장할 권한을 귀사에 부여하지 않습니다.

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[주소]

그들은 오늘 다음과 같이 답변했습니다:

Dear [misspelled name, i.e. not copied and pasted],

Your request cannot be completed at this time.

Dear [misspelling again],

Thank you for submitting your privacy request. At this time, we are unable to process this request for the reasons detailed below.

Flock Safety provides its services to our customers, and our customers are owners and controllers of the data Flock Safety processes on their behalf. Flock Safety processes data as a service provider and processor for our customers and as a result, we are unable to directly fulfill your request. We recommend contacting the organization that engaged Flock Safety’s services to submit your request, as they are responsible for assessing and responding to it.

Here are a few additional points about Flock Safety’s data collection and privacy practices:

• Customer Contracts: Flock Safety’s processing activity as a service provider and processor is governed by the contract we have with our customers, which captures their instructions and the limitations on how Flock Safety may process their data. Flock Safety’s customers own the data and make all decisions around how such data is used and shared.
• No Sale of Data: Because Flock Safety’s customers own the data, Flock Safety may only process the data in accordance with our customer’s instructions, as outlined in our contracts with customers. Flock Safety is not permitted to sell, publish, or exchange such data for our own commercial purposes.
• Information Collected: Where Flock Safety’s customers leverage License Plate Reader (LPR) technology, the LPRs do not process sensitive information like names or addresses. Instead, LPRs only capture images of publicly available and visible vehicle characteristics that are taken in the public view.
• Purpose: Flock Safety customers use data for security purposes, including managing public safety or responding to safety concerns and reports. Additionally, such data may be used to help solve crimes and provide objective evidence.
• Retention: By default, Flock Safety’s systems only retain data for 30 days, which means that any data collected on behalf of customers is permanently hard deleted on a rolling 30‑day basis. Flock Safety customers are able to adjust this retention period based on their local laws or policies.

For more information about how Flock Safety processes data, please refer to our Privacy Policy and LPR Policy.

제가 보기엔 이것이 법적으로 부정확합니다. 그들은 제 개인 식별 정보를 수집·처리하는 주체이며, 제가 읽은 바에 따르면 캘리포니아 소비자 프라이버시 법(CCPA)에 따라 제 요청을 이행해야 할 의무가 있는 것으로 보입니다. 아직 변호사를 고용하기로 결정하지는 않았지만, 배제하고 있는 것도 아닙니다.