Typewise (YC S22) Is Hiring an AI Growth Engineer (Zurich or Remote)

Source: Hacker News

AI Growth Engineer

€5K – €6K EUR / monthly • 0.10% • Zürich, CH / Remote

Job type: Contract
Role: Marketing
Experience: Any (new grads ok)
Visa: US citizenship/visa not required
Skills: Growth design

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Customer service is being rebuilt from scratch, and we’re building the platform that wins it.

Typewise (YC S22) is the AI Agent Platform behind 60+ enterprise customer‑service teams across Europe and the US. Brands like Unilever and DPD use us to resolve requests across email, chat, and social, autonomously, at a fraction of the cost and a multiple of the quality. We’re a 20‑person remote‑first team out of Zurich, moving fast, and we just raised a new round to push harder.

Here’s the challenge: when a CS leader searches “best AI customer service platform,” they find Fin/Intercom or Zendesk—not us. Yet.

Who you’ll work with

You’ll report directly to David (CEO, ex‑Booz Allen strategy) and work alongside Janis (CTO, deep‑tech NLP). No marketing VP layer, no approval chains. Two founders who have built the company from a research project to 50+ enterprise customers and now need someone to make the world find what they’ve built. You’ll have direct access to decisions, budget, and the full team.

Role Overview

As AI Growth Engineer, you own one outcome: make CS buyers find Typewise through any creative, non‑paid, AI‑powered means that work. No channel is off‑limits; no approach is too unconventional. You pick the channels, build the systems, run the experiments, and iterate ruthlessly. This is a 3‑month sprint to prove what works, with the option to extend or convert to full‑time.

Your outcomes

• Make Typewise discoverable wherever CS buyers research solutions: Reddit, podcasts, YouTube, influencers, industry associations, communities, or channels nobody has thought of yet.
• Build AI‑powered systems that let you operate at the scale of a full marketing team, alone.
• Run fast experiment loops (days, not weeks) and prove which channels deliver real sign‑ups and pipeline.
• Leave behind a documented, automated Growth Playbook that keeps working after the sprint ends.

In the first 30 days you’ll have shipped your first experiments and generated measurable signals. We don’t care which channel; we care that something is live and learning.

What you’ll bring

• AI‑native mindset: you think in AI, have built agents, automations, or AI‑powered systems that were impossible two years ago, and use AI to 10× yourself.
• Builder mindset: you can ship systems autonomously—through code, AI‑assisted development, no‑code tools, or a combination—without a team.
• Growth obsession: you’ve grown something before (side project, community, product user base) via creative, non‑obvious means.
• Speed & bias to action: you ship experiments in days, not weeks, and are comfortable with imperfect launches and fast iteration.
• Ownership mindset: you treat this like your own startup, identifying opportunities and executing without waiting for instructions.
• Nice to have: experience with B2B SaaS, customer‑service/CX industry knowledge, podcast guesting or influencer outreach, community building.

Why you’ll love it here

• Category‑defining platform at the forefront of AI for customer service.
• Full autonomy: you own the mission, the channels, and the experiments; we give you the budget and get out of the way.
• Unlimited AI budget for tools and APIs—serious AI‑first approach.
• Hyper‑collaborative, international team (20 people) with fast decision cycles and high trust.
• Remote‑first with flexible hours (CET‑friendly; office in Zurich).
• Quarterly team trips to cool locations for on‑sites, customer visits, and shared adventures.
• Competitive compensation with performance bonus tied to measurable outcomes; stock‑option potential if converting to full‑time.
• The chance to define how Typewise grows and prove that creative, AI‑powered organic growth beats paid ads.

Ready to move?

Don’t send a CV. Send something you’ve built: a bot, an automation, a growth system, a content engine. Show us how you think and what you can ship. Tell us which channels you’d attack first for Typewise and why.

Help us make sure the next person searching for a CS AI solution finds Typewise, not just the incumbents.

Typewise (Y Combinator S22) is a Swiss‑American deep‑tech company on a mission to make daily lives easier by decoding human thoughts. We build text‑prediction software for enterprises; Fortune 500 clients use Typewise to communicate faster and more effectively. Our technology is co‑developed with top researchers from ETH Zurich AI Center.