๐Ÿš€ Twenty | Open-Source, Fully Customizable CRM

Published: (December 28, 2025 at 09:56 AM EST)
2 min read
Source: Dev.to

Source: Dev.to

Cover image for ๐Ÿš€ Twenty | Open-Source, Fully Customizable CRM

๐Ÿ“Œ Key Features

  • Custom Objects & Fields โ€“ Design CRM data models tailored to your workflow ๐Ÿงฉ
  • Dynamic Views โ€“ Switch between Table, Kanban & more ๐Ÿ“Š
  • Workflow Automation โ€“ Triggers, actions & background jobs โš™๏ธ
  • Permissions & Roles โ€“ Granular access control for teams ๐Ÿ”
  • Email & Calendar Integrations โ€“ Communicate directly inside the CRM ๐Ÿ“ง๐Ÿ“…
  • Highโ€‘Performance Backend โ€“ Powered by Redis, BullMQ & NestJS ๐Ÿš€
  • Openโ€‘Source & Selfโ€‘Hostable โ€“ Full data ownership, no lockโ€‘in ๐ŸŒ

๐Ÿ›  Tech Stack & Architecture

Core Language

  • ๐Ÿ’ป TypeScript โ€“ Used across frontend, backend & tooling

Frontend

  • ๐ŸŽจ React โ€“ SPAโ€‘based CRM UI
  • ๐Ÿ“ฆ Recoil โ€“ State management
  • ๐Ÿ’  Emotion โ€“ CSSโ€‘inโ€‘JS styling
  • ๐ŸŒ Lingui โ€“ Internationalization (i18n)

Backend

  • ๐Ÿง  NestJS โ€“ API & business logic
  • ๐Ÿ—„ PostgreSQL โ€“ Primary database
  • โšก Redis โ€“ Caching & performance
  • ๐Ÿ”„ BullMQ โ€“ Background jobs & workflows

DevOps & DX

  • ๐Ÿงฑ Nx Monorepo โ€“ Shared libraries & fast builds
  • ๐Ÿงช Jest & Chromatic โ€“ Testing & UI validation
  • ๐Ÿ“Š Sentry โ€“ Error monitoring
  • ๐ŸŒ Crowdin โ€“ Translation management
  • ๐Ÿงน ESLint & Prettier โ€“ Code quality

๐ŸŒŸ Problems Twenty Solves

  • ๐Ÿ”น Vendor Lockโ€‘In โ€“ Own and control your data
  • ๐Ÿ”น Outdated UX โ€“ Modern, SaaSโ€‘level interface
  • ๐Ÿ”น Limited Customization โ€“ Fully adaptable CRM structure
  • ๐Ÿ”น Scalability Issues โ€“ Enterpriseโ€‘grade architecture

๐Ÿ— Highโ€‘Level Architecture

  • React SPA communicating via REST & GraphQL
  • NestJS backend handling permissions, workflows & integrations
  • PostgreSQL for structured CRM data
  • Redis + BullMQ for background processing
  • Nx monorepo for scalable development

Repository & Maintenance

Twenty is a nextโ€‘generation CRM for teams who want flexibility, ownership, and modern UX without compromise.

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