🚀 Twenty | Open-Source, Fully Customizable CRM

Published: (December 28, 2025 at 09:56 AM EST)
2 min read
Source: Dev.to

Source: Dev.to

Cover image for 🚀 Twenty | Open-Source, Fully Customizable CRM

📌 Key Features

  • Custom Objects & Fields – Design CRM data models tailored to your workflow 🧩
  • Dynamic Views – Switch between Table, Kanban & more 📊
  • Workflow Automation – Triggers, actions & background jobs ⚙️
  • Permissions & Roles – Granular access control for teams 🔐
  • Email & Calendar Integrations – Communicate directly inside the CRM 📧📅
  • High‑Performance Backend – Powered by Redis, BullMQ & NestJS 🚀
  • Open‑Source & Self‑Hostable – Full data ownership, no lock‑in 🌍

🛠 Tech Stack & Architecture

Core Language

  • 💻 TypeScript – Used across frontend, backend & tooling

Frontend

  • 🎨 React – SPA‑based CRM UI
  • 📦 Recoil – State management
  • 💠 Emotion – CSS‑in‑JS styling
  • 🌐 Lingui – Internationalization (i18n)

Backend

  • 🧠 NestJS – API & business logic
  • 🗄 PostgreSQL – Primary database
  • ⚡ Redis – Caching & performance
  • 🔄 BullMQ – Background jobs & workflows

DevOps & DX

  • 🧱 Nx Monorepo – Shared libraries & fast builds
  • 🧪 Jest & Chromatic – Testing & UI validation
  • 📊 Sentry – Error monitoring
  • 🌍 Crowdin – Translation management
  • 🧹 ESLint & Prettier – Code quality

🌟 Problems Twenty Solves

  • 🔹 Vendor Lock‑In – Own and control your data
  • 🔹 Outdated UX – Modern, SaaS‑level interface
  • 🔹 Limited Customization – Fully adaptable CRM structure
  • 🔹 Scalability Issues – Enterprise‑grade architecture

🏗 High‑Level Architecture

  • React SPA communicating via REST & GraphQL
  • NestJS backend handling permissions, workflows & integrations
  • PostgreSQL for structured CRM data
  • Redis + BullMQ for background processing
  • Nx monorepo for scalable development

Repository & Maintenance

Twenty is a next‑generation CRM for teams who want flexibility, ownership, and modern UX without compromise.

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