TikTok won't protect DMs with controversial privacy tech, saying it would put users at risk
Source: BBC Technology
TikTok will not introduce end‑to‑end encryption
TikTok will not introduce end‑to‑end encryption (E2EE) – the controversial privacy feature used by nearly all its rivals – arguing it makes users less safe.
E2EE means only the sender and recipient of a direct message can view its contents, making it the most secure form of communication available to the general public. Platforms such as Facebook, Instagram, Messenger and X have embraced it because they say their priority is maximising user privacy. Critics, however, argue that E2EE makes it harder to stop harmful content from spreading online, since tech firms and law enforcement cannot view material sent in direct messages.
The situation is made more complex because TikTok has long faced accusations that ties to the Chinese state may put users’ data at risk. TikTok told the BBC it believed end‑to‑end encryption prevented police and safety teams from being able to read direct messages if they needed to. In a briefing at its London office, the company said it wanted to protect users—especially young people—from harm and described this stance as a deliberate decision to set itself apart from rivals.
TikTok, which claims to have 30 million monthly users in the UK and more than a billion worldwide, is headquartered in Los Angeles and Singapore but owned by Chinese tech giant ByteDance. Social‑media analyst Matt Navarra said TikTok’s decision to “swim against the tide” is savvy but comes with “pretty combustible optics”.
“Grooming and harassment risks are very real in DMs, so TikTok now can credibly argue that it’s prioritising ‘proactive safety’ over ‘privacy absolutism’, which is a pretty powerful soundbite,” Navarra told the BBC.
He added that the move “puts TikTok out of step with global privacy expectations” and might reinforce wariness about its ownership.
E2EE has been hailed by privacy experts as the best way to protect conversations from hackers, corporations and repressive authorities.
Which apps use end‑to‑end encryption?
- Signal, WhatsApp, Facebook DMs/Messenger, Apple’s iMessage and Google Messages use E2EE by default.
- Instagram is in the process of making it default for DMs.
- X (formerly Twitter) DMs are “E2EE‑like”, though some critics argue the system is not as secure as the industry standard.
- Telegram offers E2EE as an optional feature, not the default.
- Snapchat uses E2EE for DM pictures and videos and plans to roll it out more widely to include text content.
- Discord announced that voice and video calls will soon be E2EE by default.
Watch: How end‑to‑end encryption works
Critics warn that E2EE allows criminals to share illegal content without authorities or platforms being able to investigate the exchanged material. TikTok insists all direct messages are still secured using standard encryption, similar to services like Gmail, and that only authorised employees can view messages in limited circumstances—such as in response to a valid law‑enforcement request or a user report about harmful behaviour.
Reactions from charities and experts
UK child‑protection charity the NSPCC welcomed TikTok’s decision, citing the platform’s popularity with young people:
“We know just how risky end‑to‑end‑encrypted platforms can be for children, preventing the detection of child sexual abuse and exploitation and contributing to a worrying global decline in reports,” said Rani Govender, associate head of policy for child online safety at the NSPCC.
The Internet Watch Foundation (IWF), which monitors and removes child sexual abuse material online, also applauded the move:
“At a time where platforms seem to be rushing to implement end‑to‑end encryption whatever the implications, the conscious choice to step back from this on safety grounds is an important precedent,” said Dan Sexton, IWF’s chief technology officer.
Alan Woodward, cyber‑security professor at Surrey University, noted the “Chinese influence that might be behind the decision,” adding that E2EE is “largely banned in China”. Industry watchers suggest the decision could also be about keeping lawmakers on side by continuing to offer support to police in cases where safeguarding of its young user base is impacted.
