Team Group agrees to $1.1 million DRAM settlement in another false advertising lawsuit — claimed advertised memory speeds required BIOS tweaks and overclocking settings
Source: Tom’s Hardware
Image credit: Tom’s Hardware
Settlement Overview
Team Group has agreed to settle a class‑action lawsuit for $1.1 million over allegations that it advertised deceptive speeds for its DDR3, DDR4, and DDR5 memory products sold in the U.S. between May 3 2020 and April 8 2026. The lawsuit claims consumers were led to believe the advertised speeds could be achieved out of the box, when in fact they required enabling XMP or EXPO profiles via the motherboard BIOS/UEFI.
Team Group denies any wrongdoing, stating that its products were appropriately labeled and performed as represented. The settlement fund will be divided among individuals who submit valid claims, with payments based on the number of eligible Team Group DRAM products each claimant owns. Up to five memory products per household can be claimed without proof of purchase; additional claims require supporting documentation.
How to File a Claim
Eligible customers should visit the Claim Hub website and follow the provided instructions to file an official claim. Claimants may also submit an objection or opt out of the lawsuit entirely. The current deadline for filing a claim is July 7 2026.
Comparison with the G.Skill Settlement
Earlier this year, G.Skill settled a similar $2.4 million lawsuit involving its DDR4 and DDR5 memory products. The G.Skill case required the company to:
- Change its packaging to clearly disclose that advertised speeds above JEDEC defaults require BIOS adjustments or overclocking profiles (XMP/EXPO).
- Provide clearer information on product pages about the need for these settings.
The Team Group settlement does not include any packaging or labeling changes; it solely provides a monetary payout to affected buyers.