Solved: Cloudflare is down again
Source: Dev.to
TL;DR: When Cloudflare appears down, first verify the outage source through official status pages and local diagnostics before panicking. Solutions range from temporary bypasses via hostsāfile modifications to robust longāterm strategies like multiāCDN implementations, DNSālevel failover, and distributed origin infrastructure to ensure business continuity.
šÆ Key Takeaways
- Always verify Cloudflare outages using their official status page, thirdāparty monitors, and local network diagnostics (ping, traceroute, cURL) to differentiate global issues from localized problems.
- Temporarily bypass Cloudflare for emergency access by modifying your local hosts file to point your domain directly to your origin serverās IP, or by configuring a local DNS resolver like dnsmasq.
- Implement robust resilience strategies such as DNSālevel failover with another provider, a multiāCDN approach, distributed origin infrastructure across multiple regions, or staticāsite generation hosted on object storage for critical applications.
Cloudflare down again? Discover the common symptoms and actionable strategies to troubleshoot, bypass, and mitigate the impact of Cloudflare outages on your infrastructure.
Symptoms: Is Cloudflare Really Down, or Is It You?
The first step in any outage scenario is verifying the source. A āCloudflare is downā panic often stems from localized issues or misconfigurations rather than a global outage. Hereās how to diagnose:
1. Check Cloudflareās Official Status Page
Always consult the authoritative source first. Cloudflare maintains a public status page that provides realātime updates on their services.
- If the status page indicates an issue, youāre likely observing a legitimate Cloudflare problem.
- If all systems are operational, the issue might be closer to home.
2. Consult ThirdāParty Monitoring Services
Independent monitoring services can offer a broader perspective, confirming if issues are widespread or localized.
3. Perform Local Network Diagnostics
Even if Cloudflareās status is green, your specific network path to their edge might be experiencing issues. Use common network tools:
Ping ā checks basic connectivity to your domain
ping yourdomain.com
Traceroute / MTR ā maps the network path, helping identify where latency or packet loss occurs
# macOS / Linux
traceroute yourdomain.com
# Windows
tracert yourdomain.com
cURL ā tests HTTP connectivity and observes response headers
curl -v yourdomain.com
Look for HTTPāÆ5xx errors, timeouts, or unexpected redirects that might point to Cloudflareās edge or your origin server if the traffic makes it past Cloudflare.
SolutionāÆ1: Bypassing Cloudflare for Emergency Access
During a Cloudflare outage, critical systems or services might become inaccessible. Bypassing Cloudflare directly accesses your origin server, often a temporary solution for internal teams or emergency access.
1. Direct IP Access via Hosts File
The simplest method involves modifying your local hosts file to resolve your domain to your origin serverās IP address, effectively bypassing DNS resolution via Cloudflare.
Find your Origin IP ā the public IP address of your web server or load balancer that Cloudflare usually proxies to. If you donāt know it, check your Cloudflare DNS records (the āAā record pointing to your server) or your hosting providerās control panel.
Edit your hosts file
- Linux/macOS:
/etc/hosts - Windows:
C:\Windows\System32\drivers\etc\hosts
Add an entry like this:
YOUR_ORIGIN_IP yourdomain.com www.yourdomain.com
Replace YOUR_ORIGIN_IP with your serverās public IP and yourdomain.com with your actual domain. After saving, clear your local DNS cache:
- macOS:
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder - Windows:
ipconfig /flushdns
Now, requests from your machine to yourdomain.com will go directly to your origin server.
2. DNS Override at Resolver Level (Advanced)
For a team or specific environment, you might temporarily configure your local DNS resolver (e.g., dnsmasq, Unbound) to override DNS records for your domain.
Example using dnsmasq (Linux)
Edit /etc/dnsmasq.conf (or a file in /etc/dnsmasq.d/):
address=/yourdomain.com/YOUR_ORIGIN_IP
address=/www.yourdomain.com/YOUR_ORIGIN_IP
Restart dnsmasq:
sudo systemctl restart dnsmasq
Ensure clients are configured to use this dnsmasq instance as their primary DNS server. This allows a more controlled, temporary bypass for multiple users.
SolutionāÆ2: Implementing a MultiāCDN or Failover Strategy
For critical applications, relying on a single CDN provider introduces a single point of failure. A robust solution involves diversifying your contentādelivery strategy.
1. DNSāLevel Failover with Another Provider
Use a DNS provider that supports health checks and automatic failover (e.g., AWS RouteāÆ53, NS1, Azure DNS). When your primary CDN (Cloudflare) is unreachable, the DNS records automatically switch to point to a secondary CDN or directly to your origin.
Prerequisites
- A secondary CDN configured with your content (e.g., Akamai, Fastly, CloudFront, or a simple Nginx proxy).
- Your origin server(s) capable of serving traffic directly or via the secondary CDN.
Further steps for configuring health checks, weighted routing, and failover policies are beyond the scope of this summary, but the core idea is to ensure that DNS can reroute traffic automatically when Cloudflare is down.
2. Primary CDN Failover
DNSāBased Failover (e.g., AWS RouteĀ 53)
| Step | Action |
|---|---|
| Create Health Checks | Set up RouteĀ 53 health checks for your Cloudflareāproxied endpoint (or a specific path that you know goes through Cloudflare). |
| Configure Primary Record Set | Create a weighted or latencyābased DNS record that points to your Cloudflare CNAME or IP and associate it with the health check created above. |
| Configure Secondary Record Set | Create another weighted or failover record with a lower weight (or a āSecondaryā failover type) that points to your secondary CDNās CNAME or directly to your origin IP. Do not associate this record with the primary health check. |
When the health check for the primary (Cloudflare) fails, RouteĀ 53 automatically starts serving the secondary record set, directing traffic away from the problematic Cloudflare edge.
MultiāCDN Approach
A multiāCDN strategy uses two or more CDN providers simultaneously, often through a CDN orchestrator or DNSālevel traffic distribution. This offers the highest resilience but adds complexity.
| Feature | Single CDN | MultiāCDN |
|---|---|---|
| Resilience | Single point of failure | High ā risk is distributed across providers |
| Cost | Lower (single vendor pricing) | Higher (multiple contracts, possible orchestrator fees) |
| Performance | Optimized for a single network | Potentially better ā can route to the bestāperforming CDN dynamically |
| Complexity | Low ā single configuration | High ā requires managing multiple configs, DNS routing, or an orchestrator |
| Management | Simpler administration | More complex ā needs specialized tools or expertise |
| Use Case | Smallātoāmedium sites, lessācritical apps | Large enterprises, critical applications requiring 24/7 uptime |
Implementation tip: Deploy a global loadābalancing layer at the DNS level (e.g., Akamai Edge DNS, NS1, UltraDNS) that intelligently routes user requests to the bestāperforming or available CDN based on realātime health checks and performance metrics.
SolutionāÆ3: Leveraging Origin Redundancy and Static Site Generation
1. Distributed Origin Infrastructure
If your origin servers reside in a single region, they become a single point of failure. Distribute the origin across multiple geographic regions to improve resilience.
Example: AWS MultiāRegion Setup
- Multiple Regions ā Deploy your application stack (EC2, ECS, EKS behind ALBs/NLBs) in at least two distinct AWS regions (e.g.,
us-east-1andeu-west-1). - Global Load Balancing (RouteĀ 53) ā Use RouteĀ 53 health checks with latencyābased or failover routing policies.
# Primary region record (weighted or latencyābased)
resource "aws_route53_record" "primary_domain" {
zone_id = aws_route53_zone.main.zone_id
name = "yourdomain.com"
type = "A"
alias {
name = aws_elb_target_group_attachment.primary_region_alb.dns_name
zone_id = aws_elb_target_group_attachment.primary_region_alb.zone_id
evaluate_target_health = true
}
set_identifier = "primary-region-alb"
health_check_id = aws_route53_health_check.primary_alb.id
weight = 100 # Adjust for weighted routing; omit for latencyābased
}
# Secondary region record (lower weight or failover)
resource "aws_route53_record" "secondary_domain" {
zone_id = aws_route53_zone.main.zone_id
name = "yourdomain.com"
type = "A"
alias {
name = aws_elb_target_group_attachment.secondary_region_alb.dns_name
zone_id = aws_elb_target_group_attachment.secondary_region_alb.zone_id
evaluate_target_health = true
}
set_identifier = "secondary-region-alb"
health_check_id = aws_route53_health_check.secondary_alb.id
weight = 50 # Lower weight, or change type to "failover"
}
With this configuration, even if Cloudflare is down and you bypass it, the origin remains highly available across multiple points of presence.
2. Static Site Generation & ObjectāStorage Hosting
For sites that are mostly static or can be preārendered, hosting directly on object storage (e.g., AWS S3, Google Cloud Storage, Azure Blob Storage) with a CDN in front offers exceptional resilience. If the CDN fails, you can route users straight to the storage endpoint.
Steps
- Generate a static site ā Use a static site generator such as Hugo, Jekyll, Next.js, or Gatsby.
- Host on object storage ā Upload the generated files to an S3 bucket (or equivalent) configured for static website hosting.
# 1ļøā£ Create a bucket named exactly like your domain
aws s3api create-bucket --bucket yourdomain.com --region us-east-1
# 2ļøā£ Enable static website hosting
aws s3 website s3://yourdomain.com/ --index-document index.html --error-document error.html
Bucket policy (public read):
{
"Version": "2012-10-17",
"Statement": [
{
"Sid": "PublicReadGetObject",
"Effect": "Allow",
"Principal": "*",
"Action": ["s3:GetObject"],
"Resource": ["arn:aws:s3:::yourdomain.com/*"]
}
]
}
- Point DNS to the bucket ā Create an alias record in RouteĀ 53 (or your DNS provider) that points
yourdomain.comto the S3 website endpoint.
While you would normally place Cloudflare (or another CDN) in front of S3 for performance and security, the staticāsiteāonāobjectāstorage pattern ensures that even if the CDN is unavailable, the site remains reachable directly from the storage service.
By understanding Cloudflareās role, preparing for potential outages, and implementing redundant systems, DevOps teams can significantly minimize the impact of external service disruptions, ensuring business continuity and maintaining user trust.
