Pixel’s newest headache: eSIMs that just stop working for no reason

Published: (May 6, 2026 at 02:14 AM EDT)
2 min read

Source: Android Authority


Zac Kew-Denniss / Android Authority

TL;DR

  • Numerous Pixel owners are experiencing random eSIM connectivity issues.
  • Some lose connection intermittently; others cannot switch eSIM carriers.
  • Google has acknowledged the issue, but there’s no fix yet.

Overview

After dealing with widespread battery woes and the March update that randomly bricked some Pixel phones, owners are now reporting eSIM connectivity problems. Physical SIM cards continue to work without issue.

Reported Issues

  • Random loss of eSIM signal – Users say the eSIM on Pixel 10 Pro stops working, requiring a restart every 3–4 days. (Reddit – ErvinMarec)
  • Complete failure to activate eSIM – Some users encounter an unexplained error that prevents any eSIM use. (Reddit discussion)
  • Inability to switch carriers – Carrier‑unlocked Pixels cannot change to a different eSIM provider. (Issue Tracker)
  • Potential link to flashing firmware – A Redditor suggests the problem appears after flashing new firmware rather than using OTA updates. (Reddit comment)
    Similar reports exist for devices flashed with recent Android 17 Beta builds. (Issue Tracker 1, Issue Tracker 2)

Affected Devices

The most commonly reported models are the Pixel 9 and Pixel 10 series. Reports have been gathered from multiple platforms, including X, Reddit, Pixel support forums, and Google’s Issue Tracker.

Google’s Response

Google has acknowledged the eSIM problem in several Issue Tracker threads, but no official fix or timeline has been provided.

  • A Pixel 9a owner experienced a similar eSIM issue after taking the phone in for warranty repair; Google declined service, citing unrelated damage. (Android Authority article)

References

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