Customer buys RTX 5080 from Best Buy, but got rocks instead — $1,200 GPU arrived in tampered box with broken seal

Source: Tom’s Hardware

Incident Overview

A Reddit user who bought an Asus TUF RTX 5080 from Best Buy for $1,200 discovered rocks inside the box. The packaging had already been tampered with before the user opened it.

Customer Support Response

When the buyer contacted Best Buy’s customer support, the retailer told them that nothing could be done and that no refund would be issued, despite the fact that the customer did not receive the product they paid for.