A simple post-launch checklist that keeps web clients happy for months

Source: Dev.to

Why post‑launch matters

Most client projects feel successful on launch day but become painful two months later.
The fix isn’t more features—it’s a better post‑launch process.

Post‑launch checklist

• Analytics installed and verified
• Search Console connected
• Forms tested end‑to‑end
• Basic performance baseline saved
• Owner knows how to update key sections
• Shared document with hosting, DNS, CMS, and credentials process
• Change‑request path is clear
• Support window defined
• Maintenance options sent in writing
• Response times agreed
• One walkthrough recording delivered
• One‑page summary of what changed and why

Results

Clients don’t remember implementation details. Using this checklist has reduced support noise and improved client retention for me.

I run Tizzle, a solo web agency in Manchester.
→ xandertaylor.org